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NuxGame Elevates Platform With Workanova B2C Support Integration

NuxGame Elevates Platform With Workanova B2C Support Integration
NuxGame Elevates Platform With Workanova B2C Support Integration

NuxGame, a prominent betting and casino software provider, has significantly upgraded its platform by incorporating enhanced B2C support from customer experience specialist Workanova.

Workanova, known for its top-tier customer support solutions within the iGaming industry, brings a comprehensive suite of services to NuxGame’s platform. These services include multilingual live chat, email and ticket support, player retention strategies, inbound and outbound calls, and efficient complaint resolution.

This integration ensures that NuxGame’s operator partners can offer a seamless and responsive customer experience, catering to various player requests swiftly and effectively.

This enhancement follows NuxGame’s recent advancements in payment functionality, which have expanded the range of scalable solutions available to meet diverse market requirements.

The collaboration with Workanova marks a significant step forward in NuxGame’s mission to continuously improve its platform and elevate its award-winning service.

Bar Konson, Head of Sales and Business Development at NuxGame, highlighted the importance of this partnership: “Workanova is a top supplier of customer care solutions that meet the requirements of any operator while producing the best outcomes.

Through this collaboration, operators using the NuxGame platform can better engage, retain, and increase their customer base. Together, we're not just raising the bar – we're setting a new standard for excellence in iGaming customer support."

Milica Jovanovic, CEO of Workanova, emphasized their commitment to exceeding industry standards: “At Workanova, we take pride in our ability to not only meet but exceed the KPIs set by the iGaming industry. Together, we will continue to improve customer interaction and increase user satisfaction for our casino brand partners.

NuxGame's technology has enabled our frontline agents to communicate effortlessly, delivering a customer experience that sets us apart from the competition.”

The integration of Workanova’s services into NuxGame’s platform represents a forward-thinking approach to customer support in the iGaming industry. By combining their strengths, both companies aim to set a new standard for customer care, ensuring that players receive the highest level of service and satisfaction.



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