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Playtech Joins Forces With IDVerse To Revolutionize Global Player Onboarding

Playtech Joins Forces With IDVerse To Revolutionize Global Player Onboarding

Playtech, the premier technology company in the gambling industry, has entered into a partnership with the world-renowned digital ID verification firm, IDVerse (formerly OCR Labs Global), to revolutionize player onboarding.

As the demand for improved player onboarding and verification grows, operators are seeking cutting-edge technology to achieve full automation. Through this collaboration with IDVerse, Playtech empowers its customers with integrated access to a solution that can efficiently onboard players remotely from anywhere in the world.

Operators can seamlessly integrate IDVerse's Zero Bias AI™ tested technology into their platforms, enabling the rapid scaling of player onboarding while effectively combating fraud. With this solution, operators can instantly verify new players worldwide, using only a smartphone, without any need for human intervention. This approach significantly reduces drop-off rates, providing near-instant results.

IDVerse's fully-automated solution verifies new players within seconds, relying solely on their face and smartphone, covering over 220 countries and territories and validating more than 16,000 documents without requiring human involvement. The technology employs generative AI to train deep neural network systems, effectively preventing discrimination based on race, age, and gender. It has achieved an impressive accuracy rate of 99.99% in independent lab testing.

Fiona Davies, Head of Gaming at IDVerse, highlighted the advantages of this partnership, stating, "This collaboration empowers Playtech operators to leverage a cutting-edge ID verification (IDV) solution that eliminates the need for manual ID document authentication on a global scale. This advancement not only streamlines operational processes but also significantly enhances onboarding speed. With the implementation of IDVerse's technology, verification procedures are entirely automated, effectively addressing the common challenges of slow and costly manual document reviews often encountered by operators using older solutions."

Davies further emphasized, "Our document ID coverage is the most comprehensive on the market today, thanks to our proprietary neural networks that review identity documents. This allows our customers to expand into emerging markets with a single IDV supplier, offering the flexibility to onboard players wherever and whenever they choose to play."

IDVerse's technology has successfully undergone testing by NIST-accredited labs, including iBeta and BixeLab, against internationally recognized biometric standards such as TDIF, SOC 2, ISO 27001, and Presentation Attack Detection (PAD). No other IDV company has achieved a similar level of testing certifications, both in terms of the breadth of standards and actual test performance.

This partnership between Playtech and IDVerse represents a significant step forward in player onboarding technology, providing operators with advanced tools to enhance efficiency and security in the global gaming market.


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